Turn Instagram DMs into Confirmed Tables and Loyal Diners.
Never let a table inquiry go cold during dinner rush. DineDM learns your exact menu, wine list, dietary rules, and kitchen hours to deliver hyper-personalized replies with human oversight.
Engineered for the Fast-Paced Restaurant Floor
Generic chatbots hallucinate and give wrong recipes. DineDM is grounded strictly in your validated menu items, allergen rules, and reservation policies.
Menu & Allergen Knowledge
Understands ingredients, celiac preparation, dairy substitutes, nut allergies, halal/kosher requirements, and chef recommendations without making false promises.
Google Hours & Holiday Sync
Syncs with your operating hours, holiday schedules, patio weather policies, and kitchen close times so guests always receive timely and accurate answers.
Guest Memory & VIP Tags
Automatically extracts diner preferences like favorite tables, anniversaries, cocktail tastes, and dietary notes to inject into future conversations.
One Account, One Brand Voice
Set your custom tone: Elegant & Hospitable, Hip Cocktail Lounge, or Warm Bistro. The AI matches your venue's unique hospitality warmth effortlessly.
Human-in-the-Loop Co-Pilot
Keep managers in complete control. Review AI response suggestions with 1-click approval, edit drafts, or switch any thread instantly to staff manual mode.
Official Meta Graph API
100% compliant with Meta Direct Messaging standards. No unofficial scraper bots, no session hijacking, and zero risk of Instagram account flags.
One Instagram Account. One Flawless Brand Voice.
How does DineDM answer: “Do you have tables open for walk-ins tonight?”
The Grand Cru Room
“Good evening! We reserve our chef's tasting counter for walk-in guests on a first-come basis starting at 5:30 PM. Would you like our sommelier to set aside a champagne welcome for your arrival?”
Neon & Agave Bar
“Hey! Absolutely, bar stools and patio high-tops are open for walk-ins all night long! DJ sets start at 9 PM and spicy mezcal margs are flowing. Come on through! 🍸”
Nonna's Garden Kitchen
“Ciao! We always keep a couple of cozy family tables open for neighbors walking in. Tonight's special is hand-rolled truffle gnocchi! Pop by whenever you're ready.”
Frequently Asked Questions
Everything you need to know about setting up DineDM for your restaurant or hospitality brand.
Ready to fill more tables through Instagram?
Join forward-thinking restaurants and hospitality brands turning direct messages into confirmed bookings and 5-star guest experiences.